At HealthFirst Wellness Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.
Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
- Personal Identification Information: Name, address, phone number, email address, date of birth, insurance information, and medical history.
- Health Information: Medical records, treatment history, and any other information related to your health care.
- Technical Information: IP address, browser type, operating system, and other usage data collected through cookies and similar technologies.
How We Use Your Information
HealthFirst Wellness Center may use your information for the following purposes:
- To Provide Services: To schedule appointments, provide healthcare services, and manage your healthcare needs.
- To Improve Our Services: To enhance our offerings, conduct research, and analyze usage trends.
- To Communicate with You: To send you appointment reminders, health information, and updates regarding our services.
- To Comply with Legal Obligations: To meet regulatory requirements and respond to legal inquiries.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Healthcare Providers: To coordinate your care or provide necessary services.
- With Insurers: To process claims and obtain payment for services rendered.
- With Third-Party Service Providers: We may share information with vendors that assist us in our operations, such as billing services, IT support, or marketing efforts. These third parties are required to maintain the confidentiality of your information.
- As Required by Law: We may disclose your information to comply with applicable laws, regulations, or legal requests.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information held by us.
- Correction: You may request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards designed to ensure the confidentiality, integrity, and availability of your data.
Changes to This Privacy Policy
HealthFirst Wellness Center reserves the right to update this Privacy Policy at any time. We will notify you of any material changes and encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address: 501 N Main Street, PO Box 670
Robersonville, NC 27871
Phone: (252) 555-1234
Office Hours:
Monday – Friday 7AM – 6PM
Saturday – Specialty clinic hours, by appointment only
Sunday: Closed
Thank you for choosing HealthFirst Wellness Center. Your privacy is important to us, and we are committed to protecting your personal information.